Privacy Policy

Last Updated: September 07, 2025

This privacy notice for Glowins Empire (doing business as Glowins Empire Store) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Access our application within the Pi Network ecosystem via the Pi Browser at glowinsempire.pi (or similar Pi-hosted URL), or any app of ours that links to this privacy notice.
• Engage with us in other related ways, including any sales, marketing, or events related to our e-commerce offerings.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@glowinsempire.com.

Summary of Key Points

This summary provides key points from our privacy notice. Click the links for more details or use the table of contents below.

• What personal information do we process? Learn more about personal information you disclose to us.
• Do we process any sensitive personal information? We do not process sensitive personal information, such as health data or precise financial details beyond what is necessary for Pi transactions.
• Do we receive any information from third parties? We may receive information from third parties, such as the Pi Network for authentication and payment processing.
• How do we process your information? Learn more about how we process your information.
• In what situations and with which parties do we share personal information? Learn more about when and with whom we share your personal information.
• How do we keep your information safe? Learn more about how we keep your information safe.
• What are your rights? Learn more about your privacy rights.
• How do you exercise your rights? The easiest way is by contacting us at support@glowinsempire.com.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Personal Information?
5. How Do We Handle Your Social Logins?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. Do We Collect Information From Minors?
9. What Are Your Privacy Rights?
10. Controls for Do-Not-Track Features
11. Do California Residents Have Specific Privacy Rights?
12. Do We Make Updates to This Notice?
13. How Can You Contact Us About This Notice?
14. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you register on the Services, express interest in our products, participate in activities (e.g., purchases or rewards), or contact us.

The personal information we collect may include: names, email addresses, mailing addresses, phone numbers, payment information (processed via Pi Network), and other similar information necessary for e-commerce transactions in maternity, baby, kids, electronics, and household items.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This includes device and usage information (e.g., IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location) to maintain security, operation, and for internal analytics.

Information from Pi Network

We may receive information from Pi Network, such as your Pi wallet address for authentication and payment processing, governed by Pi Network's privacy policy (socialchain.app/privacy_policy).

2. How Do We Process Your Information?

We process your personal information for reasons including:

• Facilitating account creation and authentication.
• Delivering services, such as processing Pi payments for purchases.
• Responding to user inquiries and offering support.
• Sending administrative information.
• Fulfilling and managing your orders.
• Posting testimonials (with consent).
• Administering prize draws and competitions (e.g., Pi rewards).
• Evaluating and improving our Services.
• Marketing and advertising purposes.
• Complying with law and for security/fraud prevention.

For Pi transactions, we ensure secure transfers but do not store your Pi private keys.

3. What Legal Bases Do We Rely On?

We process your information only when necessary and with a valid legal reason (e.g., consent, compliance with laws, fulfilling contractual obligations, protecting rights, or legitimate business interests) under applicable law.

4. When and With Whom Do We Share Your Personal Information?

We may share your data with:

• Service providers for hosting, payment processing (including Pi Network), and analytics.
• Business partners for joint promotions.
• Affiliates within our organization.
• Third parties in the event of a business transfer (e.g., merger).
• When required by law or to protect rights.

For Pi payments, we share transaction data with Pi Network per their developer terms.

5. How Do We Handle Your Social Logins?

If you register or log in using a third-party account (e.g., Pi Network passkey), we may collect personal information like your name or email.

6. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined unless required by law (e.g., 7 years for tax records).

7. How Do We Keep Your Information Safe?

We use organizational and technical security measures, including encryption for Pi transactions. However, no system is 100% secure.

8. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18. If we learn of such data, we will deactivate the account and delete it promptly.

9. What Are Your Privacy Rights?

In regions like the EEA, UK, and Canada, you may have rights to access, correct, delete, or object to processing your personal information.

10. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) browser signals.

11. Do California Residents Have Specific Privacy Rights?

Yes, California residents have rights under the CCPA regarding access to their personal information.

12. Do We Make Updates to This Notice?

We may update this notice, indicated by the "Last updated" date.

13. How Can You Contact Us About This Notice?

For questions, email us at support@glowinsempire.com.

14. How Can You Review, Update, or Delete the Data We Collect From You?

Based on your country’s laws, you may request access, changes, or deletion. Contact us at kgodwinkaburuma@gmail.com.